Terms of use
Terms for using this website and buying a NetSnap Survey subscription.
Agreement
By purchasing NetSnap Survey, you agree to be bound by these terms. The software itself is also covered by the End User License Agreement. Verenity LLC may update these terms by posting a new version.
Free mode and subscriptions
Free mode shows details for up to 32 devices per survey, with no time limit and no account. A yearly subscription removes the device limit. One license covers one machine and is tied to that machine's Machine ID. Buy an additional license for each other machine.
When a license expires, NetSnap Survey returns to free mode, and saved surveys still open. Updates are included for the subscription term. A license can be reissued to a new machine.
Your surveys
Surveys and exports you create are yours. NetSnap Survey does not send them to Verenity LLC, and Verenity LLC does not ask for them or want them. If you choose to send Verenity LLC a survey or export, for example when you ask for support, that is your choice.
Trials, billing and refunds
Every purchase starts with a 14-day free trial. Your card isn't charged until day 14. You can cancel at any time during the 14 days at no cost, and your trial license then expires after day 14. If you do nothing, your card is charged on day 14 and your 1-year license is issued at that time. After the trial, purchases are non-refundable. Cancel anytime to stop your next renewal; your license keeps working until the end of the term you paid for.
A promotional price applies to the first year only. Renewals are at the price in effect at renewal, or at a new promotional price if a promotion is available then.
Authorized use only
You may scan only networks you own or are authorized to test. You are responsible for having that authorization before each survey. NetSnap Survey asks you to confirm it, and that confirmation is yours.
Your responsibilities
Keep your passphrase safe. We cannot recover a passphrase or open an encrypted survey without it. Do not share, resell, reverse engineer, decompile, or modify license files or the license validation mechanism.
No warranty, limited liability
THE WEBSITE AND SOFTWARE ARE PROVIDED AS IS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERENITY LLC DISCLAIMS ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. VERENITY LLC’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM, EXCEPT IN CASES OF VERENITY LLC’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
Governing law and venue
These terms are governed by the laws of the State of Texas, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these terms. Any dispute arising under these terms shall be resolved exclusively in the state or federal courts located in Denton, Texas, including the Texas Business Court for disputes meeting its jurisdictional requirements.
THE PARTIES HEREBY KNOWINGLY AND VOLUNTARILY WAIVE THEIR RIGHT TO A JURY TRIAL TO THE FULLEST EXTENT PERMITTED BY LAW.
Contact
Questions about these terms: use the contact page.